Information on customer and lead data protection

Information on data protection

Below you will find the information required under the General Data Protection Regulation (GDPR) regarding the processing of personal data. The IFAK Institute operates in accordance with the provisions of the EU General Data Protection Regulation (GDPR) and the new Federal Data Protection Act (BDSG-neu).


Data from customers and external service providers


We store and process contact and communication data from business partners, e.g. customers and external service providers, for the purposes of project and business management and general customer communication. The data stored includes the following: surname, first name, work email address, work telephone number, work fax number, work postal address, and project- and market research-related communication content. The storage and processing of this data is based on Article 6(1), first sentence, point (b) of the GDPR: data processing for the performance of a contract or pre-contractual measures; or on Article 6(1), first sentence, point (f) of the GDPR: legitimate interests (facilitating and handling business correspondence).

Data from prospective customers and leads

We also store and process data relating to prospective customers interested in our market research services or leads. We have obtained this data either from publicly available sources or directly from the data subjects themselves. The data stored in this context includes the following: surname, first name, work email address, work telephone number, work fax number, work postal address and the content of market research-related communications. Permission to use this contact information for the purpose of establishing contact is derived from Article 6(1)(f) of the GDPR and is based on the protection of legitimate interests.

Data Protection Officer:


IFAK Institut GmbH & Co. KG

Georg-Ohm-Straße 1

65232 Taunusstein

Germany


If you have any questions or comments regarding data protection, please contact IFAK’s Data Protection Officer:

Mirco Felsch

Data Protection Officer at IFAK Institut


Tel.: +49-6128/747-0


Email: datenschutzbeauftragter@ifak.com

According to the GDPR, you have the following rights...

1. Right to rectification (Article 16 of the GDPR)

You may request that incorrect data be corrected and that incomplete data be completed.

2. Right of access (Article 15 of the GDPR)

You have the right to ask IFAK what personal data it holds about you. IFAK must then make this data available to you for you to view.

3. Right to erasure (Article 17 of the GDPR)

You may request that IFAK delete your data, and IFAK is obliged to comply with this request without delay.

4. Right to data portability (Article 20 of the GDPR)

You have the right to request that IFAK disclose your data to you or to a recipient of your choice.

5. Right to object (Article 21 of the GDPR)

You may object to the use of your personal data by IFAK. IFAK will then no longer contact you using this data.

6. Right to lodge a complaint with the supervisory authority (Article 77 of the GDPR)

If you have any questions, issues or complaints regarding data protection, please contact IFAK’s Data Protection Officer (datenschutzbeauftragter@ifak.com) in the first instance. However, IFAK is legally obliged to inform you that you have the right to lodge a complaint with the relevant supervisory authority. In the case of IFAK, this is the Hessian Data Protection Commissioner.